What is Customer Service?
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business. Today’s customer service goes far beyond the traditional telephone support agent. It’s available via email, web, text message, and social media. Many companies also provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers; it’s an important part of the promise your brand makes to its customers.
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This is our topic for todays episode. Please share your views on our Twitter page @ https://twitter.com/MadSoapbox
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Like always this is will be the VERY best variety topic excellence you expect from us. These are our opinions and thoughts which all MAY not agree with. Please feel free to 'change the channel' if you don't like what you hear. Our goal is to make the world a better place for everyone and not serve a small minority. Thoughts, comments and constructive contributions welcomed but NOT hate or negative. Please be respectful to our host and guests.
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FAQ (Frequently Asked Questions) can be found here - https://getoffmysoapbox.com/faq/
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We also have a weekly long format Podcast called 'Get Off My Soapbox' which airs every Wednesday evening (usually posted before 11 PM EDT).
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More information can be found on that podcast and this new SOAPBOX DAILY podcast at https://getoffmysoapbox.com
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Join us here each weekday morning (NYC time) from Monday to Friday for a quick bit of laughs and chaos. Just a little something to KICK START your day FOR FREE which can be found on your favorite podcast source. Looking forward to starting each morning with you with a little SOAPBOX DAILY.
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This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy
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Music By - STREAMBEATS - https://www.streambeats.com